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blackberry 10 OS device update software download BlackBerry 10 OS Device Software   Blackberry Z30, Z10, Q10, Q5 New OS Download Upgrading OS10 devices using Auto loader [ Edited ] Options ?07-07-2013   10:57 AM   – last edited on  ?07-21-2014   06:56  If you need to upgrade your operating system (OS) and your BB10 device won’t upgrade otherwise; or if your over-the-air upgrade failed, try this process. This is also a good process IF you want a complete wipe and new OS installed to start with a like-factory fresh device. (there is also a good illustrated step by step located here.) If you are not experiencing device issues, and need to upgrade with a less-invasive OS install  (you don’t need a device wipe and don’t want to overwrite your settings and data), use this method described here:   Upgrading BB10 OS Using Sachesi These directions apply to Z30, Z10, Z3, Q10 and Q5 models. Check  your Model Number at  Settings > About >